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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Christina Holmes

September 18, 2023

5  out of  5 rating by Christina Holmes
"Excellent service and patience with me because I was Deaf and I had to communicate via text and email!! Great service!!"

Stephanie Costa

September 18, 2023

5  out of  5 rating by Stephanie Costa
"Kelsie was very thorough and helpful!"

Katherine McGonagle

September 5, 2023

5  out of  5 rating by Katherine McGonagle
"Had a great experience with this office...very thorough and responsive. Highly recommend."

Jen Miksis-Olds

September 5, 2023

5  out of  5 rating by Jen Miksis-Olds
"I was beyond frustrated with my previous insurance company when I picked up the phone and called Kyle Woodruff - State Farm Insurance. First, and most amazingly, a REAL LIVE person answered the phone. I explained to Robb Goodell my frustration with getting Builder's Risk Insurance through my previous insurance agency. Not only did he make getting Builder's Risk insurance easy, he took the time to ask about my other insurance needs. Turns out that I was considerably overpaying for my auto and personal liability insurance too. Needless to say, I switched my home, auto, and personal liability insurance to State Farm on the spot. I was with my previous insurance agency for over 20 years, and I never knew I was grossly overpaying. Robb saved us a lot of money with the same exact coverage. I recommend Robb and the State Farm group to anyone that wants local live conversation with you call and great rates!"

Maria Daigle

September 5, 2023

5  out of  5 rating by Maria Daigle
"Excellent service!!! I was able to get assistance on the phone and it only took 1 call to them. Thank you for Rob!"

Carol Shannon

September 1, 2023

5  out of  5 rating by Carol Shannon
"Very pleased with Kyle and associates. They were very thorough and explained and answered every question that was asked. I got more coverage for less money and had lot more updated information compared to the one I had. I will recommend him to all my friends and family."

Lynne Stanley

July 7, 2023

5  out of  5 rating by Lynne Stanley
"Awesome experience. Very professional and makes things easy to understand. I really like working with a local office and real people!"

Robert Dusinberrre

June 8, 2023

5  out of  5 rating by Robert Dusinberrre
"Great staff. They are always available whenever needed. Check their insurance pricing too!"

Colton Dery

May 3, 2023

5  out of  5 rating by Colton Dery
"Truly awesome service and response time. He does exactly what he says he will. Helped me a ton with my insurance claim so if you’re not satisfied with your insurance or looking for the right place don’t bother looking anywhere else! Thank you Kyle!"

Jeffrey Gilman

March 10, 2023

5  out of  5 rating by Jeffrey Gilman
"Very responsive, very knowledgeable no unanswered questions. 👍"

Seth Liljedahl

March 9, 2023

5  out of  5 rating by Seth Liljedahl
"Worked with Robb Goodell on new policies for homeowners and auto insurance. Very helpful and personable and provided quotes in a quick and efficient manner. I wound up saving close to $1000 annually by switching to State Farm."

Tess Lambert

March 4, 2023

5  out of  5 rating by Tess Lambert
"Literally cannot say enough good things. Very thorough and helpful."

Krista Silva

February 24, 2023

5  out of  5 rating by Krista Silva
"Kelsey was amazing and so helpful! She is so knowledgeable and super friendly!"

Palmer Cook

February 14, 2023

5  out of  5 rating by Palmer Cook
"I recently switched my auto insurance from another provider to State Farm. Since this was my first time changing coverage I was experiencing some trepidation with the process. Kelsey, an agent at Kyle's office, put my fear at ease with patience and clear explanations of all my questions regarding this process. As an owner of multiple vehicles with different driving use, my policy was tailored to suit with no compromise in any of my previous coverage and for a far better rate! I would highly recommend dealing with this agency as customer satisfaction is without a doubt their top priority. It was a seamless pleasure to switch to State Farm, thank you Kelsey and the rest of the Woodruff team!"

Kendra Paterson

February 14, 2023

5  out of  5 rating by Kendra Paterson
"Worked with Kelsey today for auto insurance, and she broke down each category for me, compared their rates to my previous provider, and sent me all the details immediately. She was very easy to talk with and answered all my questions. I highly recommend!"

Suzy Heath

January 23, 2023

5  out of  5 rating by Suzy Heath
"We had the pleasure of working with Robb today. He was very thorough in answering all of our questions about car, home, life and even pet insurance!! He went above and beyond to make sure we understood everything and made sure we we 100% confident that we knew everything about the policies we were purchasing. He was able to save us money from our previous insurance company which was fantastic!! He explained everything in a way that made it easy to understand and made sure we were happy. Thank you Robb!"

Anna Stinson

January 9, 2023

5  out of  5 rating by Anna Stinson
"I worked with Kelsey to change over my car insurance and had a great experience. She was incredibly knowledgeable and patient while she walked me through the process. She gave me the information I needed to make confident, informed choices. I would highly recommend this State Farm branch!"

Eddy Hinchliffe

December 24, 2022

5  out of  5 rating by Eddy Hinchliffe
"easy to work with and very helpful."

Scott Carmichael

December 21, 2022

5  out of  5 rating by Scott Carmichael
"Awesome insurance. Kelsey was a great agent/sales rep. Got me up and going in no time and helped me with the payments And policy that fit my budget. Would definitely recommend and highly recommend Kelsey."


December 20, 2022

5  out of  5 rating by Benihana
"I was super happy with my experience in Durham with Robb Goodell and his team. I was able to setup my business insurance easily, quickly and with great advice along the way. Thank you!"

Muhammad Adeel Arshad

December 13, 2022

5  out of  5 rating by Muhammad Adeel Arshad
""I found all team members really helpful and cooperative especially Kelsey to find an insurance plan. She was remarkable in explaining my options in a way that I could understand.""

J. Keaton Rook

December 13, 2022

5  out of  5 rating by J. Keaton Rook
"Awesome job! Very warm & friendly making me feel safer. Made it so easy open up & any questions big or small. Would recommend Kyle & the rest of office to anyone & everyone."

cecelia Hay

December 13, 2022

5  out of  5 rating by cecelia Hay
"CALLK KELSEY!!! Kelsey did a great job talking me through the process of Car insurance. She was super helpful and full of all the information I needed. She manage to increase our coverage and save us money at the same time! Thank you for being so kind and helpful I will definitely be sending my friends your way!"

Chuck Rhoades

December 2, 2022

5  out of  5 rating by Chuck Rhoades
"Kelsey worked with us to develop a policy that fit our needs and budget. She listened well and demonstrated professional integrity. Her personal approach was much appreciated."

Jayden Lynn

November 25, 2022

5  out of  5 rating by Jayden Lynn
"such an easy process switching to State Farm and Kyle and his team were so knowledgeable in helping me. They were able to help me get better coverage for my auto insurance while saving money!"