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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Jeffrey Gilman

March 10, 2023

5  out of  5 rating by Jeffrey Gilman
"Very responsive, very knowledgeable no unanswered questions. 👍"

Seth Liljedahl

March 9, 2023

5  out of  5 rating by Seth Liljedahl
"Worked with Robb Goodell on new policies for homeowners and auto insurance. Very helpful and personable and provided quotes in a quick and efficient manner. I wound up saving close to $1000 annually by switching to State Farm."

Tess Lambert

March 4, 2023

5  out of  5 rating by Tess Lambert
"Literally cannot say enough good things. Very thorough and helpful."

Krista Silva

February 24, 2023

5  out of  5 rating by Krista Silva
"Kelsey was amazing and so helpful! She is so knowledgeable and super friendly!"

Palmer Cook

February 14, 2023

5  out of  5 rating by Palmer Cook
"I recently switched my auto insurance from another provider to State Farm. Since this was my first time changing coverage I was experiencing some trepidation with the process. Kelsey, an agent at Kyle's office, put my fear at ease with patience and clear explanations of all my questions regarding this process. As an owner of multiple vehicles with different driving use, my policy was tailored to suit with no compromise in any of my previous coverage and for a far better rate! I would highly recommend dealing with this agency as customer satisfaction is without a doubt their top priority. It was a seamless pleasure to switch to State Farm, thank you Kelsey and the rest of the Woodruff team!"

Kendra Paterson

February 14, 2023

5  out of  5 rating by Kendra Paterson
"Worked with Kelsey today for auto insurance, and she broke down each category for me, compared their rates to my previous provider, and sent me all the details immediately. She was very easy to talk with and answered all my questions. I highly recommend!"

Suzy Heath

January 23, 2023

5  out of  5 rating by Suzy Heath
"We had the pleasure of working with Robb today. He was very thorough in answering all of our questions about car, home, life and even pet insurance!! He went above and beyond to make sure we understood everything and made sure we we 100% confident that we knew everything about the policies we were purchasing. He was able to save us money from our previous insurance company which was fantastic!! He explained everything in a way that made it easy to understand and made sure we were happy. Thank you Robb!"

Anna Stinson

January 9, 2023

5  out of  5 rating by Anna Stinson
"I worked with Kelsey to change over my car insurance and had a great experience. She was incredibly knowledgeable and patient while she walked me through the process. She gave me the information I needed to make confident, informed choices. I would highly recommend this State Farm branch!"

Eddy Hinchliffe

December 24, 2022

5  out of  5 rating by Eddy Hinchliffe
"easy to work with and very helpful."

Scott Carmichael

December 21, 2022

5  out of  5 rating by Scott Carmichael
"Awesome insurance. Kelsey was a great agent/sales rep. Got me up and going in no time and helped me with the payments And policy that fit my budget. Would definitely recommend and highly recommend Kelsey."


December 20, 2022

5  out of  5 rating by Benihana
"I was super happy with my experience in Durham with Robb Goodell and his team. I was able to setup my business insurance easily, quickly and with great advice along the way. Thank you!"

Muhammad Adeel Arshad

December 13, 2022

5  out of  5 rating by Muhammad Adeel Arshad
""I found all team members really helpful and cooperative especially Kelsey to find an insurance plan. She was remarkable in explaining my options in a way that I could understand.""

J. Keaton Rook

December 13, 2022

5  out of  5 rating by J. Keaton Rook
"Awesome job! Very warm & friendly making me feel safer. Made it so easy open up & any questions big or small. Would recommend Kyle & the rest of office to anyone & everyone."

cecelia Hay

December 13, 2022

5  out of  5 rating by cecelia Hay
"CALLK KELSEY!!! Kelsey did a great job talking me through the process of Car insurance. She was super helpful and full of all the information I needed. She manage to increase our coverage and save us money at the same time! Thank you for being so kind and helpful I will definitely be sending my friends your way!"

Chuck Rhoades

December 2, 2022

5  out of  5 rating by Chuck Rhoades
"Kelsey worked with us to develop a policy that fit our needs and budget. She listened well and demonstrated professional integrity. Her personal approach was much appreciated."

Jayden Lynn

November 25, 2022

5  out of  5 rating by Jayden Lynn
"such an easy process switching to State Farm and Kyle and his team were so knowledgeable in helping me. They were able to help me get better coverage for my auto insurance while saving money!"

Alana Sawyer

November 25, 2022

5  out of  5 rating by Alana Sawyer
"Pleasant experience! Saved me money on my auto and life insurance! Definitely my favorite agent!"

Garrett Woodruff

November 25, 2022

5  out of  5 rating by Garrett Woodruff
"Wonderful customer service would highly recommend getting a quote today for auto, renters and life !"

Alex Hawkes

November 14, 2022

5  out of  5 rating by Alex Hawkes
"Great customer service, Kelsey was very pleasant to work with!"

Matt King

November 14, 2022

5  out of  5 rating by Matt King
"Knowledgeable and helpful on getting great coverage for a great price."

Stef Khairallah

November 8, 2022

5  out of  5 rating by Stef Khairallah
"I worked with Kelsey to find an insurance plan that works for me as I was moving states. She was remarkable in explaining my options in a way that I could understand. She knows her stuff and makes you feel comfortable and taken care of, I couldn't recommend her more. I'm also very excited about the deal she got me compared to my prior insurance plan."

Benny Moi

October 20, 2022

5  out of  5 rating by Benny Moi
"Great customer experience for someone (me) that asks a lot of questions. Kelsey was patient and worked thru multiple scenarios for us as we priced out our needs and learned more about risk assessment."

Liz Banyar

October 19, 2022

5  out of  5 rating by Liz Banyar
"Kelsey was very helpful and got me the policy that truly suited my needs!"

76 Press

October 17, 2022

5  out of  5 rating by 76 Press
"Kyle and his team are very professional and courteous. I would recommend them for any of my personal and business insurance needs."

Elaine Tummino

October 17, 2022

5  out of  5 rating by Elaine Tummino
"Highly efficient!"